Contact information

Contact Us

At EamesHermanMiller.com, we are committed to providing exceptional customer service before, during, and after your purchase. Whether you have a question about one of our products, need assistance with an existing order, require delivery information, or would simply like expert advice before purchasing, our friendly customer support team is here to help.

We aim to respond to all enquiries promptly and provide professional assistance every step of the way.

Customer Support

Customer Service Representative

Farrukh Sair

Email Support

For general enquiries, order support, product information, returns, warranty claims, or any other questions, please contact us by email.

Email: farrukh.sair@hotmail.co.uk

We endeavour to respond to all email enquiries within 24 hours, although responses are often much quicker during business hours.

Telephone Support

If you would prefer to speak with us directly, you are welcome to call our customer support line.

Telephone: +44 7414 618744

Whether you need assistance before placing an order or require help with an existing purchase, we are happy to assist.

WhatsApp Support

For fast and convenient customer service, you can also contact us via WhatsApp.

WhatsApp: Chat with us on WhatsApp

+447414618744

WhatsApp is ideal for:

  • Product enquiries

  • Order updates

  • Delivery questions

  • Sharing photographs

  • Warranty claims

  • Return requests

  • Product recommendations

  • General customer support

Our team aims to respond to WhatsApp messages as quickly as possible during business hours.

Customer Service Hours

Our customer support team is available during the following hours:

Monday – Friday
9:00 AM – 6:00 PM (UK Time)

Saturday
10:00 AM – 4:00 PM (UK Time)

Sunday & Public Holidays
Closed

Messages received outside business hours will be answered as soon as possible on the next working day.

How We Can Help

Our support team can assist you with:

  • Product information and specifications

  • Order placement assistance

  • Delivery tracking and shipping enquiries

  • Returns and refunds

  • Warranty support

  • Replacement parts

  • Assembly guidance

  • Bulk and commercial orders

  • Payment enquiries

  • Product availability

  • General customer support

No matter the size of your enquiry, we are always happy to help.

Before Contacting Us

To help us assist you as quickly as possible, please include the following information where applicable:

  • Your full name

  • Order number

  • Email address used to place the order

  • Delivery address

  • Product name

  • A detailed description of your enquiry

  • Photographs (if reporting damage or a fault)

Providing this information allows us to resolve your enquiry more efficiently.

Our Commitment to You

At EamesHermanMiller.com, customer satisfaction is our highest priority. We believe in honest communication, premium-quality products, secure shopping, and reliable after-sales support.

Whether you're purchasing your first chair or furnishing an entire home or office, we're committed to making your shopping experience smooth, enjoyable, and stress-free.

Thank you for choosing EamesHermanMiller.com. We look forward to assisting you and helping you create a space you'll love for years to come.